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Track Your Order
When will my order ship?
The following factors may affect our ability to ship your order quickly:

  • If we happen to be out of stock when you order, we will upgrade your shipping (if necessary) to make sure that you receive your lenses within the specified delivery timeline. However, we cannot account for some manufacturer backorders that may delay delivery further.

Shipping Rates and Delivery Times


Brand Name Contacts knows how to save you money when shopping for optical products online including offering FREE Regular Ground Shipping. You also avoid fine print shipping details, handling, and hidden fees you'll find at other online retailers when you shop with Brand Name Contacts.

Here's how to save on regular ground shipping with Brand Name Contacts:
  • Receive FREE Regular Ground Shipping on orders of $99 or more. Shipping is just $6.95 for orders less than $99.
Not only can you receive FREE Regular Ground Shipping but most items ship from our warehouse within 48 hours, with an expected arrival date to addresses in the USA within 5-7 days.


Shipping & Handling Charges

  • Brand Name Contacts uses Federal Express and the United States Post Office depending on region and selected shipping method. If you would like to leave us notes regarding use of one particular carrier, you may do so in the Special Instructions field at checkout or give us a call at 1-877-251-LENS.
  • Shipping and handling charges include actual shipping costs, as well as order processing, labor and materials charges associated with handling an order.
  • Lenses sold from stock ship within 24-48 hours.
  • Delivery Days are estimated according to the carrier's stated average delivery time and indicate the number of business days from the day your order is shipped.
  • We will advise you before processing your order if delays are likely due to manufacturer back-orders, etc.
  • If you have questions regarding shipping, please contact customer service at 1-877-251-LENS.

United States

Orders are shipped within the U.S.A. (and it's territories including Guam, Puerto Rico, etc.), through the following methods:

Regular Ground
Our most low cost shipping method.
  • USPS First-Class Mail: $6.95
  • Delivery Estimate:
    • Accessories: 5-7 business days
    • Contact Lenses: 5-7 business days (depending on the prescription verification process)
Expedited
Need your items faster? Try our low cost expedited shipping and you can get your products as soon as one day after your purchase.
  • FedEx Expedited: $11.95
  • Delivery Estimate:
    • Accessories: 3-5 business days
    • Contact Lenses: 3-5 business days (depending on the prescription verification process)
Overnight and 2nd Day Service
  • FedEx Overnight and 2nd Day Service are available on a product-by-product basis. Please contact a Brand Name Contacts customer service team member for availability via e-mail at service@brandnamecontacts.com or call us at 1-877-251-LENS. Expect an email reply within 24-48 hours.

* Expedited shipping is not currently available for orders to P.O. Boxes, APO/FPO/DPO's, or outside the continental USA (i.e. Puerto Rico, Alaska, Hawaii).
* Brand Name Contacts can have shipping billed to your FedEx Account Number. To do this, in the Special Instructions field at checkout, please add "Bill to My FedEx Account Number: [####]" with your FedEx Account Number referenced.


APO/FPO/DPO Shipping

Brand Name Contacts is passionate about the US military receiving the lowest prices on optical products with quick, low cost shipping around the world. Brand Name Contacts does not apply any additional surcharges, hidden fees, or other miscellaneous shipping costs to APO/FPO/DPO address.
  • USPS First-Class Mail: $6.95
  • Delivery Estimate:
    • Accessories: 5-7 business days (depending on APO/FPO/DPO and customs)
    • Contact Lenses: 5-7 business days (depending on the prescription verification process, APO/FPO/DPO and customs)